Elastic Email integration will require a API key from Elastic Email to integrate into Kartra.
Note: This means most issues will need to be solved via Elastic Email and Elastic Email support.
Upon selecting the Elastic Email tab within the email gateway model window you will be presented with the following.
You will need to login to Elastic Email on a separate tab and collect the key from the API options within Elastic Email.
After logging into Elastic Email, select the setting menu option, and then select the SMTP/API tab within the menu options.
Note: Elastic Email may change their website from what appears in this document; but there should still be an API section with the key information.
Meanwhile on the original tab with Kartra, you will need to copy the “API Key” into the modal window. At this point the create option will enabled. By selecting create you can now finish your Elastic Email email gateway integration.
If you are unable to find the “API Key” on Elastic Email or have issues with utilizing the webhook on Elastic Email, please contact Elastic Email support.
If your Elastic Email API Key does not work via Kartra, please contact Kartra support.