Kartra Documentation TECHNICAL DOCUMENTATION

Email gateway

Here you will find any necessary information to setup a email gateway.

Some general notes to consider:

1. Kartra has the ability to integrate with four different email systems; SendGrid, PostMark, ElasticEmail, and MailGun.

2. Each gateway will have its own unique method of connecting to the Kartra system.

3. The Kartra user during creation of the integration will be able to test the email gateway by selecting the test option.

Note: The email in the box is the email you want to receive the test.  (Despite the example below, this can be a any type of email service; including free)

4. Upon completion of the gateway, Kartra will present you with a webhook that can be used on your email service provider’s site.

SendGrid

Sendgrid integration will require a API key from Sendgrid to integrate into Kartra.

Note: This means most issues will need to be solved via Sendgrid and Sendgrid support.

Upon selecting the Sendgrid tab within the email gateway model window you will be presented with the following.

You will need to login to Sendgrid on a separate tab and collect the key from the API options within Sendgrid.

After logging into Sendgrid, select the API Keys option within the menu options.

Then you will create an API key with any name you wish to utilize by selected create API.  Your API key will then be displayed for your use.

Note: Sendgrid may change their website from what appears in this document; but there should still be an API section with the key information.

Meanwhile on the original tab with Kartra, you will need to copy the “API Key” into the modal window.  At this point the create option will enabled. By selecting create you can now finish your Sendgrid email gateway integration.

If you are unable to find the “API Key” on Sendgrid or have issues with utilizing the webhook on Sendgrid, please contact Sendgrid support.

If your Sendgrid API Key does not work via Kartra, please contact Kartra support.

PostMark

PostMark integration will require a API key from PostMark to integrate into Kartra.

Note: This means most issues will need to be solved via PostMark and PostMark support.

Upon selecting the PostMark tab within the email gateway model window you will be presented with the following.

You will need to login to PostMark on a separate tab and collect the key from the API options within PostMark.

After logging into PostMark, select the server you wish to use, and then select the Credentials tab within the menu options.

Note: PostMark may change their website from what appears in this document; but there should still be an API section with the key information.

Meanwhile on the original tab with Kartra, you will need to copy the “API Key” into the modal window.  At this point the create option will enabled. By selecting create you can now finish your PostMark email gateway integration.

 

If you are unable to find the “API Key” on PostMark or have issues with utilizing the webhook on PostMark, please contact PostMark support.

If your PostMark API Key does not work via Kartra, please contact Kartra support.

Elastic Email

Elastic Email integration will require a API key from Elastic Email to integrate into Kartra.

Note: This means most issues will need to be solved via Elastic Email and Elastic Email support.

Upon selecting the Elastic Email tab within the email gateway model window you will be presented with the following.

You will need to login to Elastic Email on a separate tab and collect the key from the API options within Elastic Email.

After logging into Elastic Email, select the setting menu option, and then select the SMTP/API tab within the menu options.

Note: Elastic Email may change their website from what appears in this document; but there should still be an API section with the key information.

Meanwhile on the original tab with Kartra, you will need to copy the “API Key” into the modal window.  At this point the create option will enabled. By selecting create you can now finish your Elastic Email email gateway integration.

 

If you are unable to find the “API Key” on Elastic Email or have issues with utilizing the webhook on Elastic Email, please contact Elastic Email support.

If your Elastic Email API Key does not work via Kartra, please contact Kartra support.

MailGun

Mailgun integration will require a API key from mailgun to integrate into Kartra.

Note: This means most issues will need to be solved via mailgun and mailgun support.

Upon selecting the mailgun tab within the email gateway model window you will be presented with the following.

You will need to login to mailgun on a separate tab and collect the key from the API options within mailgun.

After logging into mailgun, select the domain tab, and then select the domain you wish to use.

You will then be presented with the domain information which will include your “API Base URL” or your domain and your API key.

Note: Mailgun may change their website from what appears in this document; but there should still be an API section with the key information. If you cannot find your MailGun API Keys, please contact MailGun support

 

IMPORTANT: There is one final check you must do inside your MailGun account: go to the “Domains” section, and turn all their Tracking Settings to OFF mode. The reason for that is because, otherwise, they will inject their tracking codes into your Kartra emails, messing up your email contents, links, etc. Besides, Kartra already tracks Opens, Clicks and Unsubscribes for you.

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Anyway, now you’re finally done in MailGun, and it’s time to return to your Kartra interface, back to the MailGun original modal window. Here, you will need to copy the “API Key” and “domain”.  At this point the create option will enabled. By selecting create you can now finish your mailgun email gateway integration.

 

 

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